From the SOFT Team

Reaching Families: What Our Book Requests Tell Us

1,065
books shared with families and providers, and we are just getting started
Direct requests through SOFT's website, not Amazon or bulk orders

New and Expectant Parent Books from SOFT have reached families and medical professionals 1,065 times since we started sharing them, through direct downloads and mailed requests made straight through SOFT. That number does not include copies purchased on Amazon or physical copies we have shipped separately, so it is a look at just one part of how these books are reaching people, not the full picture. That number alone tells a story, but what is behind it tells a better one.

1,065
Direct Requests
Downloads and mailed copies through SOFT
389
Amazon Sales
Print copies sold since launch
Bulk Orders
Conferences and partners, not tracked by count yet
Three different ways these books reach people, this post is about the first one.

What Are the New and Expectant Parent Books?

Our New and Expectant Parent Books are written specifically for families who have just received a diagnosis of Trisomy 18, Trisomy 13, or Trisomy 9, along with the medical professionals who support them through that moment. Each book is built around the same idea, that a new or expectant parent deserves plain, accurate information delivered at the exact moment they need it most.

Inside, families find what a diagnosis means in practical terms, what questions are worth asking their care team, what comfort and care options exist, and how to find a community that already understands what they are going through. The Trisomy 18 and Trisomy 13 books are both available in English and Spanish, and a Spanish edition of the Trisomy 9 book is in progress.

Each of the three books started its own journey at a different time. Our Trisomy 18 book went live in November 2024, Trisomy 13 followed in February 2025, and our Trisomy 9 book is the newest, live since January 2026. So the totals below are not a scoreboard, they are three separate stories of families finding SOFT, each one still being written.

Three Books, One Mission
Every request is a family or a provider finding support
Trisomy 18 New and Expectant Parent Book cover, Edwards syndrome
661
Trisomy 18
Edwards syndrome
Live since November 2024
Trisomy 13 New and Expectant Parent Book cover, Patau syndrome
298
Trisomy 13
Patau syndrome
Live since February 2025
Trisomy 9 New and Expectant Parent Book cover
106
Trisomy 9
 
Live since January 2026
Also available in Spanish: Trisomía 9, Trisomía 13, and Trisomía 18 editions

Every one of those requests is a family or a care provider finding SOFT at a moment that matters, often right in the middle of pregnancy, right after a diagnosis that is too often described to them as incompatible with life. In that moment, a book that meets them with accurate information and the plain truth that their child's life has meaning can change the entire course of how a family experiences their pregnancy. That is exactly what our New and Expectant Parent Books are built to do.

We have not run any paid advertising to generate these requests. This reach came from being present at a handful of conferences, and from something even better, the referrals of our own families and the doctors who chose to spread the word. A genetic counselor hands a family a link. A neonatologist keeps a copy in a folder for the next diagnosis. A parent who has already been through it sends the book to a friend who just found out. That is what real reach for a community like ours looks like, earned one conversation at a time, not bought.

When Each Book Went Live
Same mission, different starting points
Trisomy 18
661 requests
Nov 2024
Trisomy 13
298 requests
Feb 2025
Trisomy 9
106 requests
Jan 2026
Today

Trisomy 9 has had less written material available anywhere until recently, the same challenge Trisomy 13 and Trisomy 18 once faced too. As it keeps reaching more families and providers, we expect its numbers to grow the way the other two already have. Every one of these conditions, Trisomy 18, Trisomy 13, and Trisomy 9, deserves a family sitting in a hospital room at two in the morning to be able to find real answers, not just statistics.

None of this happens without the people who choose to share these books. A doctor who hands one to a family the same day as a diagnosis. A parent who posts about it in a support group at midnight because they remember what that first week felt like. Those small moments, repeated over a thousand times, are what these numbers actually represent.

Who's Reaching Out
1,065 requests, from families finding support and providers extending it to their patients
Families
773 requests, expectant parents, parents, and family members
Medical Professionals
237 requests
Other
55 requests

If you are a medical professional who wants copies on hand for the families you support, or if you know someone who just received a diagnosis, our New and Expectant Parent Books for Trisomy 18, Trisomy 13, and Trisomy 9 are all free to request.

Request a Book
If you work with Trisomy 9 families in particular, help us spread the word. That book deserves to reach as many people as the other two do.